Production Support Engineer Role in IT Industry Hello All, Today i will give you brief idea about Production Support . Everyone who is studying B tech CS/IT or even working as a Software developer think only about Software coding with different Technology like Python,Java,Oracle,Unix shell scripting , C, C++ etc . Production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to the other IT teams. Let me explain you why Production Support is Crucial and important in IT/Software industry. As a computer Science Student we know about SDLC (Software Development Life Cycle) . I am not going to explain SDLC but will go through phases of cyclcle In SDLC we have below steps to follow: 1 > Requirement Analysis 2 > Software Designing 3> Development/Coding 4> Test...
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